Handling Guest

         Do you what is handling guest mean? I hope you understand what it is. here I would like to tell you and give you a brief explanation about how to handle the guest properly.

      When we deal with guest, in this case is customer. We need to be polite, Because it will make your customer satify.and you know what..... they wil come to your shop again again and again!!!

Why it is Important to be polite?

1. The customer is a King

2. The customer is a life advertismnet

3. the customer need us, we need their money!!

There are 4 expresiion that you may concern in handling guest.

1. Greeting

Here, it is how you start the conversation with the customer.Remember you must be polite when you greet your Customer.

Example :

2. Offering Help

3. Handling Complain

What is complain actually??

4. Asking About Impression